Pick Up/Delivery/T&C

Ordering Procedure:

  1. Place orders 2 days in advance.
  2. Leave a note on check out page for preferred time for pick up or delivery.
  3. Leave a contactable number. We will give you a confirmation via WhatsApp or telephone call. 

Delivery fees as below:

 *Roadside pickup only

CONTACT:

Please make sure you leave a contactable telephone number, without it, we cannot confirm your order. Above table are for goods pick up near roadside of building. For delivery to address, additional charges will apply. 

Any undelivered items will be sent back to our bakery for self collection, and delivery fees charged will not be refunded. 

CAKE CONDITION:

Whilst we do everything in our power to provide a well-structured cake, we understand the risks of transportation, therefore, if cakes are received damaged, please call and send us photo asap (WhatsApp 98584558) within two hours of delivery. We will credit you towards your next purchase. 

PICK UP LOCATIONS & CHARGES:

MONDAY TO SATURDAY 

1: ANANAS Kwun Tong 11:00AM-6:30PM (FREE)

8/F, 138 Wai Yip Street, Kwun Tong, Kowloon

SUNDAY ONLY

2: FLAMES Kwun Tong 12:00PM-9:30PM (FREE)

Shop 1, G/F, Two Sky Parc, 51 Hung To Road

3: FLAMES Whampoa 12:00PM-9:30PM (ADD $70)

Shop G10B, Fashion World Site 2, 9 Shung King Street, Whampoa Garden

HONG KONG ISLAND

1: THE GRILL ROOM Causeway Bay 12:00PM-9:30PM (ADD $90)

Shop 3B, 3/F, Causeway Bay Plaza II 463-483 Lockhart Road

 

*In case of inclement weather, please contact us to rearrange pickup/delivery

*We do not delivery to Ma Wan or Outer Islands. 

*For deliveries on Public Holiday, please arrange via WhatsApp.

*We reserve the right discontinue any discount codes and or products anytime without prior notice. 

*We are closed on Chinese New Year's Public Holiday.